Delivery Information

 

Customs, VAT, and Additional Fees

If you shop from the UK, Norway, Iceland, USA, Australia, and Canada, your purchase may be subject to customs duties, VAT, and other fees upon arrival. These charges are not covered by the price you pay at checkout. In case you decide to return your purchase, please note that these duties are non-refundable. Ensure your return package is clearly marked as a "return item" to avoid any unnecessary complications.

 

Track and Trace Your Order

Every order comes with a tracking number. This means you will be able to track your orders journey from our warehouse straight to you.

 

Pre-Orders and In-Stock Items

Mixing pre-order items with in-stock items? We will ship everything together once all items are in stock, ensuring you get your order in one convenient delivery.

 

Delays and Supplier Issues

Occasionally, delays beyond our control may occur. We appreciate your patience and will keep you informed, ensuring you're updated throughout the process.

 

If you have any questions or need further assistance, don't hesitate to reach out to us. We're just an e-mail away!💌