Return Policy

Danish Orders 

 

Return Period

At Barí, you are guaranteed a 14-day return policy from the day you receive your package. See our terms and conditions for returning items below.

 

Processing Returns

We aim to process returns within 10 working days of receipt. Refunds may take 2-3 banking days to appear in your account, depending on your bank and payment method.

 

Return Label

You are responsible for the return shipping costs. Our return label costs DKK 45. If you return the entire order, the delivery fee paid for shipping to your address will be refunded, meaning you only bear the return costs.

Purchase our return label here 

Using our return label:

  • Purchase a return label through our return-portal
  • Make sure the return label is clearly attached to your return package.
  • Pack the items securely in their original packaging.
  • Drop off the package at your nearest GLS parcel shop. 

Note

For returns using other methods, we recommend a trackable service since you're responsible for ensuring the package reaches us. We do not pick up packages from parcel shops or post offices. Ensure to include a return slip with your name and order number in the package for identification.

 Exchange

Direct exchanges are not available. To get a different item, return the original for a refund and then place a new order. 

 

Non-Acceptable Returns

We cannot accept your package if:

  • The 14-day return period has expired.
  • Items are not securely wrapped or in their original packaging.
  • There are traces of usage, this includes traces of perfume, make-up, or smoke on the items.
  • Hangtags or tags have been removed or damaged.

You will be notified by email once we process your return, which may take up to 10 working days.

 If you have any questions, please do not hesitate to contact us!💌

International Orders

 

Return Labels

Currently, we do not offer return labels for international orders. You must choose a shipping company and cover the return shipping costs yourself.

 

Return Period

The 14-day return right begins on the day you receive your item, whether at a parcel shop or your home address.

 

Shipping

Always use a trackable service for returns. This ensures you have proof of shipment and insurance, as packages can get lost when sent without tracking. Make sure the package is sent to our address, as we do not pick up packages from parcel shops or post offices. 

 

Return Address:

c/o Barí ApS
Hal Kochs Vej 3
3050 Humlebæk
Email: kontakt@bari.dk
Phone: +51 48 43 47

Include your name and order number on the return package for identification. The refund process may take up to 10 working days after receipt of your return.

 

Duties, VAT, and Charges

For orders outside the EU, customs duties or other charges paid are not refundable upon return.

 

Exchanges

As with Danish orders, direct exchanges are not offered. Return the item for a refund and place a new order for the desired item.

 

Non-Acceptable Returns

The same conditions apply to international orders regarding the return period, packaging, item condition, and tags.

We cannot accept your package if:

  • The 14-day return period has expired.
  • Items are not securely wrapped or in their original packaging.
  • There are traces of usage, this includes traces of perfume, make-up, or smoke on the items.
  • Hangtags or tags have been removed or damaged.

 

If you have any questions, please do not hesitate to contact us!💌